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Where do you deliver?At North Country Teddies, we are proud to deliver our high-quality stuffed animal toys to customers throughout the United States.
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How much does shipping cost?Here at North Country Teddies, we want to make sure that your shopping experience is both enjoyable and affordable. That's why we currently offer free shipping on all orders! No matter what you purchase, it will be shipped to you without any additional shipping charges. This is just one of the ways that we show our commitment to providing our customers with top-notch service and quality products.
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Can I track my order?Once we have shipped your order, you'll automatically receive an email notification with your tracking number. Please note that you should receive an email confirmation shortly after placing an order with us. If you do not receive one, kindly check your spam folder and mark our emails as "not spam" to ensure you receive future emails from us. It's important to note that if you do not receive an order confirmation, you will also not receive your shipment notification and tracking information. If you experience any issues tracking your orders, please email us at info@northcountryteddies.com and we'll be happy to assist you.
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When will I receive my order?We accept orders every day of the week but our team only ships orders from Monday through Friday, excluding holidays. As we are humans, please understand that we may need some time off, but we'll make every effort to ship your order as soon as possible. We kindly request that you plan ahead if you require your item by a specific date. Please allow 1-2 business days for processing and an estimated 3-5 business days for shipping and delivery.
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