REFUND POLICY

At North Country Teddies, we stand behind our products and our customers. We offer a 30-day refund policy to ensure complete satisfaction with your purchase. If for are not satisfied, please reach out to us within 30 days of purchase. Thank you for choosing North Country Teddies for your stuffed animal toy needs!

Hassle-Free Refunds for Your Huggable Friends

If you're not completely satisfied with your purchase from North Country Teddies, please email us at info@northcountryteddies.com with your order number and a brief description of the product(s) you're not satisfied with. Our customer service team will get back to you promptly and work with you to find a solution.

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Refunds will be returned to your original payment method. Please note that it may take 1-2 business days for your bank or credit card company to process the refund. We will do everything we can to ensure you get your money back as soon as possible.